Branch Overview
Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit, socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere, deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world’s emerging middle class to access banking options and achieve financial flexibility. 

Branch’s mission-driven team is led by the founder and former CEO of Kiva.org. The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets. In 2019, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms, including Andreessen Horowitz, Trinity Capital, Foundation Capital, Visa, and the International Finance Corporation (IFC).

We value diversity and are committed to providing an inclusive working environment where human beings of all backgrounds can thrive. 

Job Overview;
We are looking for a results-driven and strategic Business Development Lead to grow our banking footprint and deepen customer engagement across our suite of products. You will be responsible for identifying market opportunities, driving acquisition campaigns, forming strategic partnerships, and supporting the rollout of customer-centric financial solutions, especially in the digital and mobile banking space.

Key Responsibilities:

• Market Development & Customer Acquisition: Develop and execute strategies to drive new customer acquisition in key target segments 
• Product Growth & Penetration: Drive uptake of core banking products through targeted campaigns, customer outreach, and cross-selling initiatives.
• Sales Enablement & Revenue Growth: Collaborate with cross-functional teams to design and execute targeted campaigns and offers that increase product uptake and customer lifetime value
• Channel Expansion: Identify and grow new distribution channels to enhance product access and convenience.
• Data-Driven Insights: Leverage sales and customer data to generate insights, optimize strategies, and measure campaign effectiveness
• Performance Monitoring & Reporting: Track and analyze performance metrics and report on the effectiveness of initiatives and ROI.
• Team Support & Coaching: Provide direction and support to telesales and field engagement teams to ensure alignment with business development goals and product priorities.
• Customer Experience & Feedback Loops: Engage with customers and frontline staff to gather insights and continuously improve product-market fit and service delivery.
• Sales Strategy: Collaborate with the sales and marketing teams to develop and implement effective cross-selling strategies.
• Quality Assurance: Monitor and evaluate calls to ensure adherence to scripts, quality standards, and compliance requirements.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Minimum 3–5 years’ experience in business development, relationship management, or sales in a financial institution or FMCG.
• Proven ability to lead and motivate sales or business development teams, with a track record of driving performance and achieving team targets.
• Deep understanding of retail banking products and customer behaviors in the mass and SME markets.
• Strong leadership and people management skills, with the ability to motivate and drive performance.
• Track record of meeting and exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in CRM systems and sales analytics tools.
• Problem-solving skills with a customer-focused approach.

Benefits of Joining

• Opportunity to work in a dynamic and innovative financial institution.
• Mission-driven, fast-paced, and entrepreneurial environment
• Competitive compensation with performance-based incentives and an equity package
• A collaborative and flat company culture
• Where we work:
  • Hybrid, with the option to work remotely occasionally
• 28 days annual leave with 30 days sick leave
• $500 Annual professional development budget 
• Opportunities for professional growth and leadership development.
• Team meals and social events 
• Flexible working hours

Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law. We’re looking for more than just qualifications, so if you’re unsure that you meet the criteria, please do not hesitate to apply!